Marketing for Utilities
Reduce costs and increase communication efficiency in utility companies
Lower your costs and improve the efficiency of your communications in utility companies. Automate critical notifications with full traceability, eliminate delivery errors, and meet your ESG goals with certified digital solutions.
Clients like Credibom have already reduced communication costs by up to 95%.
Trusted by major companies:
Are your communications costing you too much?
Delays, errors, and lack of traceability increase operational costs and negatively impact your customers’ experience. With E-goi, you can send AI-powered automated alerts, reduce communication costs by up to 95%, and improve response times.
The main challenges of the sector solved with E-goi
Certified notifications with legal validity
View your customers’ online and offline behavior to make smarter decisions.
Reduction in operational costs
Create 1:1 campaigns based on preferences, purchase history, and location.
Regulatory compliance and legal security
Integrate physical stores and e-commerce to offer seamless cross-channel shopping experiences.
Higher customer satisfaction
Combine email, SMS, WhatsApp, push, voice, and social media into coherent communications.
Agility at scale
Anticipate interests and automate recommendations using data and artificial intelligence.
Personalization
Personalize communications for each customer using data and send messages through their preferred channels.
Our approach
Database integration into the E-goi account
Initial setup and contact import.
Sending Email/SMS via API or SMTP
A Unique Digital Key is generated and linked to the Email or SMS.
Campaign information
Delivery, open, and content data.
Legal evidence
Available in PDF format for API retrieval or via the interface.
Start fast. Grow with total freedom.
With E-goi, you can go live in under 30 days with local technical support and total flexibility:
- Access to source code
- Ready-to-use plugins
- API integration
Complete Solutions for the Utilities Sector
Registered Email/SMS with legal validity
Send notifications with proof of sending, delivery, and reading
Replace postal mail and optimize operational costs.
CDP (Customer Data Platform)
Unify your customer data
Create dynamic segmentations and personalize each message based on user behavior.
Automation of critical flows
Design automated journeys for invoices, reminders, and alerts
Fewer manual tasks, more service efficiency.
Predictive Artificial Intelligence
Send the right message, on the right channel, at the best time
Enhance your campaigns with AI that learns from your data and optimizes results.
Credibom – Cost Reduction and Legal Security in Customer Communications
“With E-goi, we don’t just have a provider, but a partner who helps us implement what’s needed, with flexibility and a willingness to develop new custom features aligned with our goals. It’s a win-win scenario!”
João Rodrigues, Marketing Director, Credibom
E-goi adapts to your business
Are you just starting out?
• Use ready-made templates for notifications, invoices, and alerts.es, facturas y alertas.
• Integrate quickly with your system.
• Receive personalized onboarding.
Already using automation?
• Replace physical mail with legally valid Registered Email/SMS.
• Activate AI and behavior-based segmentations.
• Access real-time reports with complete records.
Want to digitalize and automate your customer communications?
With E-goi, your utility company becomes more efficient, reduces costs, and ensures regulatory compliance.
Frequently Asked Questions
Through digitalization and automation, we eliminate paper, printing, and call center overload costs. Companies using our solution can reduce their digital communication costs by up to 95%.*
*Compared to traditional registered mail vs. the Registered Message service.
Yes. Our platform complies with data protection regulations (GDPR and eIDAS), ensuring the traceability and security of all messages sent.
Yes. From invoices and payment reminders to service interruptions, confirmations, and alerts.
Through automated omnichannel communication that ensures customers receive the right information via the right channel at the right time — reducing frustration and improving their experience.
