Reactivate Inactive Clients
Easily automate your customers’ life cycle and engage them with great content, special offers and cross-sells! Make your customer feel special and will buy.
Increase Conversions of Online Visits to your Physical Store
Imagine that the client was looking at a product in your online store for more than 5 minutes and left without buying. The client goes to the physical store 2 days later, and immediately receives an SMS with a 10% discount on product X.
Cut Down on Cart Abandonment
Did a customer go all the way through checkout but stopped short for some reason? The E-goi’s Ecommerce Tracking (Track & Engage) will auto-send them an email or SMS with a quick, incentive-driven survey: “Tell us what’s wrong and we’ll slash 5% off the item you wanted to buy”.
Integration is a Doddle
Copy, paste, done! Simply add our HTML code snippet to your site and you’re all set. Track & Engage will then log what your customers do so you can trigger engaging actions. Are you familiar with Google Analytics? Pretty much the same thing here.
No Hidden Fees, no Surprises
Oh, I’m sure Track & Engage is some kind of super-expensive extra module or separate plugin”. Think again – we include it by default in your E-goi account at no extra cost!
Need Help Starting to Track & Engage?
Every business has its own characteristics, which is why we have a team of experts at your disposal.
And what’s more…
Want to communicate with your clients automatically, but don’t know where to start? We’ve already got ready to use automations for reactivating abandoned shopping basket and inactive clients!
Through Ecommerce Tracking (Track & Engage), you will be able to see the number of purchases and total spend of every client. Take the opportunity to create a rewards program for your most valued clients.
Getting feedback from your clients is important to improve your product or service. For example, when the client is made their first purchase, send an email with a questionnaire about their buying experience.